Privacy Policy

Last Updated: September 8, 2026

At [Store Name], we respect your privacy and are committed to protecting the personal information you provide when you visit our website, place an order, or communicate with us.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and your choices regarding your personal information.

By using our website or purchasing our products, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit our website, place an order, or contact us, we may collect the following information:

Personal Information

• Full name : Anas Ahmed

• Phone number

• Email address

• Billing and shipping address: Shimultoli, Gazipur Dhaka

• Delivery instructions

• Other information you voluntarily provide to us

Order Information

When you purchase our products, we may collect information related to:

• Products purchased

• Order number

• Order date

• Payment method

• Order value

• Shipping and delivery information

• Return, refund, or exchange information

We do not directly store your complete credit/debit card details on our website. Payments may be processed through third-party payment providers that maintain their own privacy and security policies.

Technical Information

When you browse our website, certain technical information may be automatically collected, including:

• IP address

• Browser type

• Device type

• Operating system

• Website pages visited

• Referring website

• Date and time of visits

• Cookies and similar technologies

We use this information to improve website performance, security, and user experience.

2. How We Use Your Information

We may use your information for the following purposes:

• To process and confirm your orders

• To arrange product delivery

• To communicate with you about your orders

• To provide customer support

• To process returns, refunds, and exchanges

• To improve our products, website, and services

• To prevent fraudulent or unauthorized transactions

• To maintain website security

• To understand how customers use our website

• To send promotional offers, product updates, or marketing communications where permitted and appropriate

• To comply with applicable legal and regulatory requirements

We only use personal information for legitimate business purposes and purposes reasonably connected with the services we provide.

3. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to provide a better browsing experience.

Cookies may help us:

• Remember your preferences

• Keep products in your shopping cart

• Understand website traffic and usage

• Improve website functionality

• Measure advertising and marketing performance

• Provide relevant promotional content

You can adjust your browser settings to refuse or delete cookies. However, disabling certain cookies may affect some features of our website.

4. Sharing Your Information

We do not sell or rent your personal information to third parties.

We may share necessary information with trusted service providers when required to operate our business, including:

• Payment processing providers

• Courier and delivery companies

• Shopify and other technology service providers

• Website analytics and advertising platforms

• Customer support and communication providers

• Fraud prevention and security services

• Professional advisers or legal authorities when required by law

These parties may only receive information reasonably necessary to perform their relevant services.

5. Shopify

Our online store is powered by Shopify, which provides the e-commerce platform that allows us to sell our products and process customer orders.

Your information may be processed by Shopify and its service providers as necessary to provide services to our store.

Shopify may process certain information according to its own privacy practices and policies.

6. Payment Information

Depending on the payment method you choose, your payment may be processed by third-party payment providers.

We do not intentionally store complete payment card numbers, CVV numbers, PINs, or other sensitive payment credentials on our website.

Payment information may be handled directly by the relevant payment service provider in accordance with its privacy and security practices.

7. Order Delivery

To deliver your order, we may provide necessary customer information to our delivery or courier partners.

This may include:

• Customer name

• Phone number

• Delivery address

• Order information

This information is shared only to facilitate delivery, customer communication, and related services.

8. Marketing Communications

If you provide your contact information and where permitted by applicable law, we may contact you about:

• New products

• Special offers

• Discounts

• Promotions

• Seasonal campaigns

• Other updates from our store

You may request to stop receiving promotional communications at any time by contacting us or using the unsubscribe option where available.

Please note that even if you opt out of marketing communications, we may still contact you regarding essential matters such as your order, payment, delivery, returns, or customer service.

9. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, alteration, disclosure, or loss.

However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.

We therefore cannot guarantee absolute security of your information.

10. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

• Processing and completing orders

• Providing customer support

• Managing returns and refunds

• Maintaining business and transaction records

• Preventing fraud

• Complying with legal obligations

• Resolving disputes

When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it, subject to applicable legal requirements.

11. Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, including the right to:

• Request information about how your data is being used

• Request access to personal information we hold about you

• Request correction of inaccurate or incomplete information

• Request deletion of personal information where legally applicable

• Withdraw consent where processing is based on consent

• Object to certain types of processing

• Opt out of promotional communications

To exercise any applicable privacy rights, please contact us using the details provided below.

12. Children's Privacy

Our website is intended for general consumers and is not specifically directed toward children.

We do not knowingly collect personal information from children where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can take appropriate action.

13. Third-Party Websites and Services

Our website may contain links to third-party websites, social media platforms, payment services, or other external services.

We are not responsible for the privacy practices, content, or security of third-party websites.

We recommend reviewing the privacy policies of those third parties before providing them with your personal information.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, legal requirements, or privacy standards.

Any changes will be posted on this page with an updated "Last Updated" date.

We encourage you to review this Privacy Policy periodically.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

https://naturalghor.com/
Email: 
Phone: [Your Phone Number]
Business Location: Bangladesh

We will make reasonable efforts to respond to privacy-related requests within an appropriate timeframe.

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By using our website, you acknowledge that you have read and understood this Privacy Policy.